Good Communication Skills

下面为大家整理一篇优秀的paper代写范文- Good Communication Skills，供大家参考学习，这篇论文讨论了沟通技巧。在现代企业中，良好的沟通技巧得到了很大的重视。因为有效的沟通有利于节省时间，提高效率，改善客户服务，提高决策效率。而沟通技巧需要提前准备，预先去了解对方的信息，这样才能做到有问有答。另外，良好的沟通技巧还需要最基本的礼仪。

In modern enterprises, good communication skills have been put a greater premium on. Effective communication is conducive to the shrinking of time, the improvement of efficiency, the bettering of client service, as well as the efficient decision-making. In effect, it is not what to communicate but how to communicate that matters.

Then, what aspects should good communication skills be involved in?

The teaching quality can be highly improved by sufficient preparation before class. Soldiers in wars are more likely to end up with victory if guns and gun powders are prepared enough. So is communication. Acquiring detailed information about interviewees surely saves time and nurtures significant questions in the coming interview. Before an important debate, proofs that you have prepared might make their debut in public and support your ideas firmly. Before a staff meeting, try to write out incidents in our corporation happened in recent weeks or bound to happen in the following days, then make trans-positional considerations, and try to hold a objective view and dope out alternatives. In this way, staff meetings would last for few minutes, and generate quick but feasible measures. Sufficient preparation ensures good communication.

When it is communicating by emails or notes, courteous phrases and sentences are expected to be frequently used including ”I truly appreciate ... your help in resolving the problem. ”, “Thank you again for everything you have done.”, or “I am terribly sorry to interrupt ...”. Polite words may well find their siblings in replies. When talking face to face with leaders, workmates, or clients, you might as well show your reverence in polite ways like giving a smile, and staring at his or her eyes etc. Smile and eye contacts make you appear to be gentle and honest. A loud voice shows your self-confidence. Listening carefully is the first step to have a good understanding of the speakers’ thoughts and purposes, so as to communicate better. And, mutual respects are being built among move, gestures, words, and even facial expressions. A polite manner is greatly favorable to the signing of an agreement. In addition, in this way, potential clients are likely to give credence to our corporation. Vice versa.

Correct, complete, and concrete. “Correct” refers to the correctness of information in your communication. Environment or moods sometimes can hinder us from conveying correct information, which may result in the delay or demise of work. And, truth can be twisted by personal narrow mind, or limited knowledge. “Complete” means to speak without conscious hiding. Many people choose to lay out what are favorable to themselves, especially when talking with their leaders. However, incomplete or hidden talking in turn reveals their lack of confidence or honesty. As a Chinese old saying goes,” Clever people may be victims of their own cleverness.” So a decent manner and honesty are the simple but essential elements in effective communication. The last keyword is “Concrete”. Facts, proofs, and evidence are rather persuasive in communication, which ensure a rational communication or the solution to hard nuts. Scientific data and historical facts often pave the way for appropriate ways.

Knowing something about mind reading can give out directions in communication. A person keeping his or her arms open is saying that he or she is approachable and open-minded. Crossing arms or shrugging shoulders means reluctance to communicate or disagreements in talking. When people are nervous, blinking frequency will rise up quickly. When someone was asked tough questions, although words still calm, constantly blinking eyes often betrayed him. When somebody is pouting forward his lips on the meeting, he is probably discontent or has opposite opinions. Sitting or standing with legs apart shows that he is confident or well prepared, and is eager to express himself. After the situation in communication is recognized, whether to move on or to change a topic can be decided.

As the old saying goes, “no man is an island.” Good communication can bring efficiency and happiness, and can build up firm and long-standing relationship. Grasp these skills, and make good communications in our corporation.

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