Life cycle extension

这是一份关于开发生命周期研究报告。“在解冻的第一步，Traynor准备接受组织细胞外基质的变化，通过分析在矩问题的途径，告诉ECM的好处，记录所有的变化，获得它的公寓的批准。在变化的第二步，Traynor选择BMC救济的软件套件，六个月后，并花十个月的时间定制系统和七个月的时间来建立他们的新的设计过程，。在冻结的第三步，使员工Traynor使用新的工作方式，新的ECM准备冻结。Traynor帮助组织内化ECM的变化，这意味着确保新的ECM是用于所有的时间。他试图使他的员工学习，并在培训和测试系统中发挥重要作用。”

1.   System Development Life Cycle. It was a good approach.
The SDLC is the set of activities used to create an information system, including the process of analysis, feasibility study, designing and delivering the entire system. It allows David Traynor, the manager of the company to focus on system goals and trade-offs.
The phases of the ECM project of Southern company are well documented, and all individuals involved in the project fully understand what exactly the projects  consists of, what’s more, the approach is much more structured than other development approaches.
     2.    Lewin’s three stage model on change includes unfreeze, change and refreeze.
In the first step of unfreeze, Traynor prepared the organization to accept the change of ECM, by the way of analyzing the problems at the momenet, telling the benefits of the ECM ,logging all their changes , gaining IT apartment’s approval.
In the second step of change, Traynor selected BMC’ Remedy software suite after six months designing the new process, and spend ten months to customize the systems and another seven months to build them.
In the third step of refreeze, Traynor made employees embrace the new ways of working, The new ECM is ready to refreeze. Traynor help the organization internalize the change of ECM, which means making sure that the new ECM are used all the time. He tried to make his employees to learn the ECM and play a major role in training and testing the system.
One of the advantages of applying Lewin’s three stage model is the employees of the Southern Company could find out the problems and solve it together. Besides employees could accept the new ECM more easily, what’s more the they have the passion to be the major role in the testing process.
      3.    Southern’ s  ECM system on the four dimension of project success:
Dimension
Resource
Constraint Medium tech
Impact on
Customers Medium tech
Business
Success Hight tech
Prepare the
Future Medium tech
     The project is successful, but it needs a long period to verify.