User_Interface_Design

ATM (Automated Teller Machine) This proposal is about re-designing an existing user interface. As a group we decided to focus the project on re-designing of ATM (Automated Teller Machine). Details of the application Bank Machine has remained the premier supplier in the market ensuring customer service remains top priority. The key challenge in designing ATM is for client to balance the technical requirements for flexibility and reliability with the commercial need to provide a compelling and visually rich user interface. The group will be re-designing existing ATM which we think is not user friendly for many reasons. Many information technology interfaces are poorly designed. Many people are not able to use interfaces effectively due to poor design. Good interface design is important for reducing costs, errors, additional training, and employee turnover; and increasing user satisfaction, productivity, and quality products and services. Explanation of why our design will be useful Our focusing particularly will on the usability problems and other design problems of ATM and what our design is intended to resolve. Some of the problems that we identified are: The text displayed on the screen and the arrows on each side don't line up Slow processing of service Frustrating experience as people frequently reinsert cards to conduct multiple transactions Screen colour which is difficult to see in sunlight Our re-design is intended to solve current problems and: Interface must be accessible by elderly, young, and disabled bank customers. interfaces need to be quickly accessible and effective The interface must allow for quick and effective interaction. Simple menu systems that are designed to allow quick and easy learning. Text sizes are medium to make the interface more readable. System interface user friendly An Identification of Typical Users Who Might Use the Application The types of users that will be using the ATM (Automated Teller Machine) are the following: Customers of that and other bank General public The age range of the users varies immensely from 16 to around 85. However, the main aim of a good ATM interface design is important for: User friendly Reducing costs Reduce errors Increase user satisfaction Increase productivity