Cis_Brief_Kudler_Fine_Foods

Running head: KUDLER FINE FOODS CIS Computer Information System Brief ACC/542 Computer Information System Brief Kudler Fine Foods The current system at Kudler does not meet their needs. The registers are the tools used to follow up with customers’ orders and purchases. The registers record all sales transactions, in addition to items sold and its quantities and prices. This helps Kudler in keeping track of their inventory and determines their need while forecasting for future business. Moreover, the registers have a function in which different reports can be run to help Kudler in running their business. However, this system is outdated and there is a considerable opportunity to update it. Nevertheless, a change in the system would cause some chaos because Kudler’s employees are familiar to the existing system and are comfortable performing the sales transactions on it. Therefore, if management decided to update to a newer system, they should take into consideration the employees’ unfamiliarity of the new system. Thus, the company needs to invest time and money to train the employees on using the new system. Another opportunity exists in upgrading into a system that works for current and future operations, especially with the planned expansion of the business. Because Kathy is the one in charge, she commutes between the three stores to make sure that business is running smoothly. Kudler Fine Foods lacks an internal network that does not allow Kathy to oversee operations from one location. With the expansion plans, a remote access system is a must for Kathy to access all accounting, inventory, and sales operations from one location. Concerning the system security and protecting the integrity of information, Kudler does not have any current capabilities of security measures that enables them of protecting their customers’ and own financial and personal information. The existing system has primitive security measures such as passwords and user ids but there is a need to take more advanced measures to secure the company’s financial information as well as the customers’. An upgrade in this area is detrimental because nowadays many threats from hackers, viruses, and identity and financial information theft exist. A new system that requires higher security standards and use data encryption measures can help Kudler Stores in protecting themselves and their customers as well. With the upgrade in the system, a suggested upgrade to the servers should accompany it. Kudler should install two servers to back up all data and business information gathered daily. These two servers are a mirror of each other. In the event of a system failure or a malfunction of one of the servers, the second server will be used until the IT department repairs the main one. In addition to that, a backup tape drive is another good plan used for end of day backups to protect and keep a record of the inventory and supplies.